Retrieve Your Items
Follow these steps to get your belongings back
Hotel
Items
Shipping
Payment
Find Your Hotel
Loading...
Frequently Asked Questions
How much does shipping cost?
Shipping costs vary based on the item weight, dimensions, and delivery location. You'll see the exact cost before confirming your retrieval request.
How long will it take to receive my items?
Delivery times depend on your location and chosen shipping method. Standard shipping typically takes 5-7 business days, while express options can deliver within 1-3 business days.
Are my items insured during shipping?
Yes, all shipments are fully insured against loss or damage. If any issues occur, contact our support team within 48 hours of delivery.
Can I track my shipment?
Yes, you'll receive a tracking number via email once your items are shipped. You can use this to monitor your shipment's progress.